Skip to main content

CHALLENGES

The client faced significant issues with their legacy EHR, prompting a remediation team to validate critical records:

  • Legacy EHR Limitations:
  • Rigid system design, slow performance during peak hours, and poor interoperability hindered data exchange.

Operational Pain Points:

  • Clinician burnout from inefficient navigation (7+ clicks per order)
  • Workflow delays and manual transcription errors
  • Data silos increased regulatory risk
  • Suboptimal patient experience

SOLUTIONS

Euphoric developed a modern, cloud-based EHR that addressed the client’s core challenges:

Architecture:
Modular, microservices-based EHR hosted on Azure AKS for scalability and resilience.

Integrations & Security:
HL7 via Mirth Connect, FHIR API gateway; secured with Azure AD, OAuth 2.0, AES-256 encryption, and TLS 1.3.

Reporting:
Interactive dashboards with Power BI Embedded and advanced analytics via Azure Synapse.

BENEFITS

The benefits were numerous, and some of them are given below:

  • The successful rollout of the new Electronic Health Record (EHR) system transformed healthcare delivery across the leading hospital chain, establishing a benchmark for operational efficiency and clinician well-being.
  • Seamless Transition:
  • Over an 18-month engagement, the legacy, inefficient EHR was replaced with a cutting-edge modular platform, ensuring minimal disruption and smooth adoption.
  • Efficiency Gains:
  • The new system delivered a 50% reduction in chart retrieval time and a 35% decrease in medication order turnaround time, significantly optimizing clinical workflows.
  • Enhanced Clinician Satisfaction:
  • Clinician satisfaction soared from 42% to 85%, underscoring improved usability and streamlined workflows that directly support frontline care providers.