CHALLENGES
The client faced significant issues with their legacy EHR, prompting a remediation team to validate critical records:
- Legacy EHR Limitations:
- Rigid system design, slow performance during peak hours, and poor interoperability hindered data exchange.
Operational Pain Points:
- Clinician burnout from inefficient navigation (7+ clicks per order)
- Workflow delays and manual transcription errors
- Data silos increased regulatory risk
- Suboptimal patient experience
SOLUTIONS
Euphoric developed a modern, cloud-based EHR that addressed the client’s core challenges:
Architecture:
Modular, microservices-based EHR hosted on Azure AKS for scalability and resilience.
Integrations & Security:
HL7 via Mirth Connect, FHIR API gateway; secured with Azure AD, OAuth 2.0, AES-256 encryption, and TLS 1.3.
Reporting:
Interactive dashboards with Power BI Embedded and advanced analytics via Azure Synapse.
BENEFITS
The benefits were numerous, and some of them are given below:
- The successful rollout of the new Electronic Health Record (EHR) system transformed healthcare delivery across the leading hospital chain, establishing a benchmark for operational efficiency and clinician well-being.
- Seamless Transition:
- Over an 18-month engagement, the legacy, inefficient EHR was replaced with a cutting-edge modular platform, ensuring minimal disruption and smooth adoption.
- Efficiency Gains:
- The new system delivered a 50% reduction in chart retrieval time and a 35% decrease in medication order turnaround time, significantly optimizing clinical workflows.
- Enhanced Clinician Satisfaction:
- Clinician satisfaction soared from 42% to 85%, underscoring improved usability and streamlined workflows that directly support frontline care providers.
